Cancellation Policy

We understand plans change — here is everything you need to know about cancelling a booking

Free Cancellation Available

Cancel up to 24 hours before your tour start time for a full refund — no questions asked.

Cancellation Fee Schedule

Notice PeriodRefund AmountCancellation Fee
More than 24 hours before100% RefundNo fee
12 – 24 hours before50% Refund50% of booking value
Less than 12 hours before25% Refund75% of booking value
No-showNo RefundFull booking value

Special Circumstances

Full refunds are granted in the following situations regardless of notice period:

  • Medical emergencies — valid medical documentation required.
  • Extreme weather conditions making the tour unsafe to operate.
  • Force majeure events (natural disasters, government restrictions, etc.).
  • Tour cancelled by Dare2Discover for any reason.

How to Cancel

  1. 1Log in to your account and go to "My Bookings".
  2. 2Select the booking you wish to cancel.
  3. 3Click "Cancel Booking" and confirm your request.
  4. 4You will receive a cancellation confirmation and refund details via email.

Alternatively, contact our support team via WhatsApp at +966 541 331 211 or email contact@dare2discover.sa.

Need to Cancel a Booking?

Our support team is available 24/7 to assist you

Contact Support

Customer Support

Available 24/7