Privacy Policy

We use your personal information to:

• ✓ Process and manage your tour bookings and reservations
• ✓ Communicate booking confirmations, updates, and important notices
• ✓ Provide customer support and respond to your inquiries
• ✓ Process payments and prevent fraudulent transactions
• ✓ Personalize your experience and provide tailored recommendations
• ✓ Send promotional emails and marketing communications (with your consent)
• ✓ Improve our website, services, and customer experience
• ✓ Conduct analytics and research to understand usage patterns
• ✓ Comply with legal obligations and enforce our terms
• ✓ Protect the security and integrity of our services

We process your personal data based on:

• Contract Performance: Processing necessary to fulfill your booking and provide services
• Legitimate Interests: Improving services, marketing, fraud prevention (balanced with your rights)
• Legal Obligation: Compliance with applicable laws and regulations
• Consent: Marketing communications and optional data processing (you can withdraw consent anytime)

We may share your information with:

• Service Providers: Tour operators, transportation providers, hotels, activity partners necessary to fulfill your booking
• Payment Processors: Secure third-party payment gateways (we do not store complete card details)
• Technology Partners: Cloud hosting, analytics, email service providers, customer support tools
• Marketing Partners: Advertising platforms for targeted campaigns (with your consent)
• Legal Authorities: When required by law, court order, or to protect our legal rights
• Business Transfers: In case of merger, acquisition, or sale of assets

Note: We never sell your personal information to third parties for their marketing purposes.

We implement industry-standard security measures including:

• • SSL/TLS encryption for data transmission
• • Encrypted storage of sensitive information
• • Regular security audits and vulnerability assessments
• • Access controls and authentication protocols
• • Secure payment processing through PCI-DSS compliant providers
• • Employee training on data protection and privacy

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for marketing
• Restriction: Request limitation of processing under certain circumstances
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@dare2discover.sa

We use cookies and similar technologies to:

• • Remember your preferences and settings
• • Authenticate your account and prevent fraud
• • Analyze website performance and user behavior
• • Deliver personalized content and advertisements
• • Improve our services and user experience

Types of cookies we use:

• • Essential: Required for website functionality
• • Functional: Remember your preferences
• • Analytics: Understand how you use our site
• • Marketing: Deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

We retain your personal information for:

• • Booking Data: 7 years (for tax and legal compliance)
• • Account Information: Duration of account activity plus 2 years
• • Marketing Data: Until you unsubscribe or request deletion
• • Website Analytics: 26 months
• • Customer Support: 3 years from last interaction

After retention periods expire, we securely delete or anonymize your data.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries outside Saudi Arabia, including countries that may not have equivalent data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by regulatory authorities.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• • Posting the updated policy on our website with a new "Last Updated" date
• • Sending an email notification to registered users
• • Displaying a prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.